Vision Rescue Text Message Opt-In
Vision Rescue sends patients a single text message with a link to the eye care products their eye care provider recommended. We only send this message after the patient gives verbal consent at the practice.
1. Consent request (verbal script)
After the visit, practice staff ask the patient:
"Your doctor recommended some products for you. Would you like us to text you a link from Vision Rescue so you can review and order them online? It is a one-time message. Message and data rates may apply, and you can reply STOP to opt out or HELP for help. Is that okay?"
2. Patient answers yes or no
Only if the patient clearly says yes does staff enter the patient's mobile number in the RescueLink platform and confirm that verbal consent was given. If the patient says no, no message is sent.
3. Confirmation message
The patient then receives one text message:
Vision Rescue: Hi [Name], [Practice] has recommended eye care products for you. View and purchase here: [link]. One-time msg. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Help and opt-out
- Reply HELP for help, or call 1-844-202-5176.
- Reply STOP at any time to opt out. You will receive one confirmation and no further messages.
- Message frequency: one message per recommendation. Message and data rates may apply.
Mobile numbers and text message consent are never sold or shared with third parties for marketing purposes.
See our Terms of Service and Privacy Policy.
