Legal & support documents
Everything you need to know about ordering from Vision Rescue — shipping, returns, subscriptions, privacy, and more.
Shipping Policy
Rates, carriers, timelines, tracking, and where we ship — plus FedEx 2-Day Air details.
Returns & Refunds
30-day return window, store-credit refunds, exclusions, and how to start a return.
Cancellation Policy
How to change or cancel subscriptions and pre-orders at any time.
Privacy Policy
How we collect, use, and protect your personal information — plus your rights under GDPR and CCPA.
Terms of Service
Terms and conditions governing the use of visionrescue.com and our services.
FAQ
Quick answers about ordering, shipping, returns, contact lenses, subscriptions, and your account.
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Our Florida team replies within one business day.